Covid policy

RIVA DEI CAVALLEGGERI HOTEL has always been attentive to the costumer, your trust is for us the basis for our services.

That's why we have implemented "rules for a pleasant welcome" with precise guidelines aimed at making our hotel a safe place for your stay.

A path consisting of sanitization, but also staff training, as a commitment to comply with the regulations for the containment of COVID 19, THAT'S WHY AT THE INSIDE OF THE HOTEL WILL BE OBLIGATORY TO WEAR THE MASK AS PER REGIONAL DECREE.

We apologize from now if all the services cannot be provided in their ordinary ways, but it is a small sacrifice necessary to be able to live, all together, the sea and the holydays that we have all desired.

GENERAL MEASURES

  • Staff: all of our staff will be equipped with personal protective equipment, and has been trained to minimize any possibility of contagion.

  • At our entrances you will always find the dispenser containing disinfectant products.

  • L’impianti di condizionamento saranno controllati e puliti con regolarità

  • Cleaning rooms: the cleaning and rearrangement of the rooms will be done through high quality certified products, during your stay you will be free to choose whether to renounce the daily rearrangement of the room, in order to limit the entry of our staff,gather the ojects in the rooms as much as possible so as to facilitate the rooms cleanings.

  • Check in: to make the check in faster you will have to send your document by email or by Whatsapp when booking; so when you arrive you just have to show it and sign the appropriate form without creating gatherings. You will be given a fully sanitized electronic key, which you must keep for the entire stay and return it to the box you will find at the reception on the day of your check out.

  • Body temperature detection: on arrival and on departure, the temperature will be measured by electronic device.

  • Lift: all of our guests will be able to use both the stairs and the lift, and only one person will be allowed to enter at a time.

  • The reception staff: will ba available during the stay, for problems in the rooms, only via phone, which it found in the rooms by dialing the number 9,since we cannot access your rooms.

  • Breakfast: you can have breakfast, served by our staff to respect the safety distances, in the hotel room near the reception according to the booking shift,

    1st round 7:45-9:10
    2nd turn 9:10-10:30

  • Restaurant:
    • For lunch: you can freely choose whether to take advantage of our a la carte restaurant located inside the hotel by booking directly at the reception, or enjoying the daily menu.

    • For dinner: you can freely choose whether take advantage of our dinner packet to be collected at our restaurant and enjoyed in peace in the large balcony of the room at the price of 20,00 euro per person, consisting in a first and a second course, and a side dish of sea or land, excluding drinks and bookable the day before, or you can eat directly at our a la carte restaurant.

  • We ask our costumers not to leave too many objects scattered around the room, in order to facilitate the cleaning and sanitization for our staff.

  • Sanitization: to the traditional cleaning we add a special sanitization of each surface performed daily.

  • Private beach private beach will be available,always with standard distancing and use of masks:

    Beach: minimum stay of 7 nights

    Private beach included Is it possible to have an extra bed on the beach with a supplement of 5,00 € per day, If prefer to stay in the first row is it possible with a supplement of 15,00 € per day.
    Second row is 10,00 € per day, and it is free from the third row.

    With a stay of less than 7 nights, the private beach will be paid

    First row and second row it’s 20,00 € per day.
    From third row it’s 15,00 € per day.

  • Pool: in the solarium the umbrellas will be spaced more apart and the entrance will be contingent.

SECURE DEPOSIT: the deposit paid at the time of booking, will be returned in full up to 5 days before your arrival, while from the 4th day 50% of the amount will be retained.